Tuesday, April 12, 2011

American Airlines Warning to Fliers

Had a truly horrible American Airline experience and want to give you all a heads-up when flying AA out of Cancun, Mexico. American Airlines had a crazy moment when they decide to have several flights departing out of Cancun all within an hour of each other so the check in line was excessive. You can't check in online, you have to go to the counter. My hotel and shuttle service had no clue AA had lost their senses and said being their 2 hours in advance was enough. Fortunately, they were early and I was actually at the airport 2.5 hours in advance and it took 2 hours to get to the check in counter! Another 20 minutes to go through security and on the plane. As a result I had no time to stop and purchase food. I wasn't worried because I figured I'd buy their food... it was an International flight of 4-plus hours. They had no food! I could buy Pringles for almost $5 or crackers/cheese also expensive for what they are and I am allergic to cow products! The final "food" item was a chocolate chip cookie... pure poison to a diabetic or person with a sugar like myself. The flight attendant was very nice and offered me her own chicken salad or tuna snack that she brought from home for herself. I'm just not the sort of person who can accept such generosity. I hadn't eaten since breakfast at 7AM because I was working in Mexico and had things to do up until the shuttle arrived at 12:45PM and figured I'd eat at the airport or at least buy food to take on the plane. I asked about food from first class but was told they had none. I wasn't asking for the sake of eating to just eat; I felt my blood sugar crashing & still had limited time to go thru customs & change planes in DFW and by the time we landed I'd been without food for 12 hours. I felt faint, but AA doesn't care. Not even a bag of peanuts! It was so bad that they only had a few cans of tomato juice. It was horrible. I kept thinking how many diabetics and hypoglycemic there are in todays world and how foolish AA was not to have some decent protein to keep people functioning. So, be warned; pack plenty of food in advance and don't count on buying it at the airport and certainly not on the plane when you fly American Airlines.

2 comments:

  1. We always pack our carry-on bag with some nuts, trail mix, jerky and some kind of crackers. My husband and I are both diabetic, and we can't afford to risk an emergency like that. Luckily, we have never had to go through what you did, thank God you were ok! Low blood sugar is so scary, and it happens so fast!

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  2. You're so smart. I usually have nuts (I'd eaten them) & a bar, but where I was in Mexico didn't have much choice for re-stocking. I thought I'd have time at the airport to shop for snacks. My lesson; go prepared with enough to get you there and home.

    Travel safe....

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